HSBC Vancouver is pretty pimps, complete with baby grand piano and all (see that?) and the customer service is exceptional... Montréal HSBC really sucks big time... Now before everyone gets on Montréal's case, it was just the HSBC there... for example the Desjardins credit union had exceptional service, including free notary service, and I was really impressed at how many things they allowed you to do online... which is still not what can be said about HSBC's online banking, but hey... the branch was still quite nice and full of pleasant people... (compare that to my peeved eve accounts manager in Montréal - btw, why do I need an accounts manager? I just wanted to open a checking account!!)
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